glucolte
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I am writing this space to keep building and learning — collecting principles, rules, and study notes as I go. These notes are not complete guides, just reflections and reminders. Over time I hope they grow into something useful for both myself and maybe others.

achievements

  • Built an internal PoC service portal for Region Services, automating manual processes and streamlining regional support
  • Set up CI/CD pipelines and infrastructure for the portal, aligned with Region Services security and deployment constraints
  • Optimised CI/CD pipelines to improve deployment reliability and reduce release failures
  • Integrated New Relic for monitoring and alerting, and leveraged OpenSearch for request/response tracing, improving incident response and root-cause analysis
  • Led operational support and weekly reviews for Amazon Redshift sub-service
  • Introduced AI-assisted diagnostics with Amazon Q, speeding up root-cause analysis from hours to minutes
  • Designed and maintained deployment process documentation, improving release consistency, onboarding efficiency, and incident response during deployments
  • Supported 24/7 global operations, contributing to 25+ international on-premises deployments
  • Migrated critical workloads from Microsoft Azure VMs to Amazon EC2 with minimal downtime
  • Drove cloud cost optimisation across Azure and AWS, achieving significant infrastructure savings
  • Created SOPs and disaster recovery runbooks, strengthening operational resilience
  • Rewrote and standardised Redshift runbooks, reducing onboarding and resolution time
  • Deployed and managed 130+ edge modules via Azure IoT Hub, improving remote infrastructure reliability

key skills

☁️ Cloud Platforms

  • Amazon Web Services (AWS)
  • Microsoft Azure

⚙️ Infrastructure & Delivery Automation

  • Terraform
  • CDK
  • Jenkins
  • Octopus Deploy
  • Azure DevOps
  • Docker

💻 Scripting & Automation

  • Python
  • PowerShell

🔗 Version Control & Collaboration

  • Git
  • Bitbucket

📈 Monitoring & Observability

  • OpenSearch
  • Elastic Stack
  • CloudWatch
  • New Relic

🖥️ Operating Systems

  • Ubuntu
  • Windows Server

🚀 Agile Delivery

  • Jira